2. Refund & Return Policy

Last Updated: September 21, 2026

We want you to love your Pretty Little Dazzle order. Because our products are DIY kits containing multiple components, please review the following policy before making a purchase.

Returns

We accept returns of eligible products within 14 days of delivery.

To qualify for a return, the product must be:

• Unused and in its original condition
• Unopened, with kit components and packaging intact
• Returned with all items originally included in the kit

Products that have been opened, used, started, bedazzled, altered, or are missing components are not eligible for return unless the product arrived damaged, defective, incomplete, or incorrect.

Please contact prettylittledazzle@gmail.com before sending a return.

Returns sent without prior authorization may not be accepted.

Damaged, Defective, Missing or Incorrect Items

Please inspect your order when it arrives.

If your order arrives damaged, contains the wrong product, is defective, or is missing an included component, contact us within 7 days of delivery.

Please include:

Your order number, a description of the issue, and clear photos of the product and packaging.

Once we review the issue, we will work with you toward an appropriate resolution, which may include replacement of the affected item/component or a refund, depending on the circumstances.

Change of Mind

Eligible unopened and unused products may be returned within the return period.

Unless the return is due to our error or a damaged/defective product, customers are responsible for return shipping costs.

Original shipping charges are generally non-refundable.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method.

Banks and payment providers may require additional time to process the refund after it has been issued.

Non-Returnable Items

The following are not eligible for return unless they arrived damaged, defective, or incorrect:

Opened or used DIY kits, partially completed projects, completed projects, products altered after delivery, and gift cards.

Final-sale items, if applicable, will be clearly marked as final sale before purchase.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or fulfillment.

Contact Us

For return or refund assistance:

Pretty Little Dazzle
Email: prettylittledazzle@gmail.com